Terms & Conditions
- Upgraded items
come with a limited manufacturing defect money back guarantee subject
to normal wear & tear (only for premium upgraded orders) No
Guarantee applies to standard leather and personally customised orders
(i.e. alterations & custom letters)
- We can only
issue refunds once we have received the item back & conditions
below are met. We do not refund any postage charges for exchange or
refunds
- We will refund
/ exchange items that are delivered faulty/listed incorrectly. As
standard all our items are 100% quality inspected prior to shipment,
and photo date stamped with invoice
- We do exchange sizes but this is only subject to an additional delivery charge so please use the size guide on our site carefully
- For any reason for return we are unable to refund delivery charges, and charge a restocking fee (variable), see FAQ section
- We can not refund or exchange an item that has been ordered with any requested alteration (this includes inside leg alterations)
- We can not accept items damaged in transit so please ensure returns are packaged appropriately
- If your unhappy with anything, please contact us to give us the opportunity to resolve your concern 1st
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